About Hypernet

Built by network people.

Hypernet is a Sydney internet provider started by engineers who built fibre for the carriers you already use. We connect apartment buildings and businesses with real fibre at a flat price, and the people who answer are here. This page is the record.

Check my building Business fibre

First technology business: 2011
Fibre hauled on projects for clients nationally: 1,000km+
Dwellings passed in Rhodes: 6,000
ProductReview rating, 4 reviews: 5.0

Team record, 2011 to 2026. Figures are the team's own across earlier businesses, the nbn and projects for clients nationally.

A note from Jake

I spent years building fibre for other people: duct, haul, splice, hand it over, move on. Somewhere past the hundred-thousandth splice it was obvious that the part failing customers was never the glass. It was everything wrapped around it: the intro rate, the "up to", the call centre, the twelve-week lead time nobody could explain.

Hypernet is the version of this industry I would want to buy from. The network is real and we run the core ourselves. The price on the card is the price. If something breaks, a person in Sydney who can fix it tells you what is happening until it is fixed.

We are small, we are funded, and we are building one precinct at a time. If your building or your business is in the way of that, I would like to hear from you.

Jake BerryFounder and Managing Director

Three things we will not do

The rules we started with

No intro rates

The price on the card is the price, this month and next year. We would rather earn the renewal than engineer it.

No nbn in the middle

We sell fibre that runs into the building and up to the apartment. If a building is not connected, we say so and tell you when it will be.

No call centre runaround

Support is by chat and email, from people who know the building, so there is always a record and never a hold queue.

Since 2022

Six promises from the first letterbox drop, kept and updated

The flyer that went into Rhodes letterboxes in 2022 made six promises. Here is what each one said then, and what it means now.

Fairly priced

Then: "because we are independent we pass the savings on." Now: Fibre 500 for $40 a month, Fibre 1000 for $70 and Fibre 2000 for $100, and no middleman in the price.

No lock-in

Then: "great plans, without the marriage." Now: no contract on any residential plan. Change or leave from the next billing cycle.

The price does not jump

Then: "pricing does not increase after six months." Now: no intro rate, no step-up, and the line is printed on every plan card.

Fast, and shown to be

Then: "seriously fast, purpose built." Now: real fibre to the apartment, with typical evening speeds measured and published rather than "up to".

Support in Sydney

Then: "our entire business is based in Australia, we work from Sydney." Now: still Sydney, by chat and email, with a record of every conversation.

An independent network

Then: "nothing to do with nbn." Now: no nbn in the middle, a core network we run, and fibre built locally by a licensed carrier.

The record

We have built the ducts, hauled the fibre and spliced the joints.

Before Hypernet sold a plan, the people behind it spent years building fibre networks for others. It shows in the parts customers never see: the core in Sydney data centres, dark fibre into each precinct, and a technician who tests the connection in your lounge room before leaving.

Jake Berry beside the core rack

Photo: Jake beside the rack (to shoot)

The team in the field

Photo: the team in the field (to shoot)

Jake Berry

Founder and Managing Director

Network engineer and builder. Jake has delivered network activation, assurance and optimisation on networks run by Telstra, Optus, TPG, AAPT, Vocus and nbn, and led construction on the nbn with a team of more than 75 across three states. He has built internet providers since 2019, grew the first until it was acquired in 2020, and founded the carrier whose assets now sit inside Hypernet. Trenches, splices and routing tables since the early 2010s; the aim is one of Australia's most reliable carriers, which is why Hypernet stopped reselling the nbn. MBA.

Network delivery

Builds, surveys and activations

Riser surveys, splicing, building activations and the handover to support. The people who have been in your comms room.

Network engineering

Core, backhaul and the SLA

Routing, addressing, monitoring and the monthly report. The people who answer the technical questions in a tender.

Software and systems

Portal, provisioning and reporting

The platform behind quoting, activation and the status page, built in-house over four years.

2011
The first technology business
Jake Berry starts building technology businesses in Sydney. Fifteen years on, that is still the day job.
2017
Building the nbn
Construction delivery on the nbn: more than 100 km of duct built, 1,000 km of fibre hauled and 100,000 splices made, with a team of more than 75 across three states, delivering for Downer, Fulton Hogan, Lendlease, Service Stream, Broadspectrum and Visionstream.
2019
The first internet provider
Jake starts selling internet plans as a retail service provider and grows the first provider until it is acquired in 2020.
2022
Hypernet connects its first customers
Flyers in letterboxes, a technician at the door, and five-star reviews from the first customers by the end of the year.
2023
Licensed, with a core of our own
Carrier licence 605 to build fibre into buildings, brownfield and greenfield, after years of building it for others, and the Hypernet core network launched.
2024
Rhodes passed
About 6,000 dwellings passed by fibre in Rhodes, building by building, with three field staff and subcontracted crews.
2025
Our own address space
The network runs on our own autonomous system and address space, with dark fibre into Rhodes.
2026
One company, one network
Hypernet acquires the assets of Fiberco, and carrier licence 605, held since 2023, is being migrated into the Hypernet Group. Residential launch in Rhodes; enterprise services in the Sydney, Brisbane, Gold Coast and Melbourne CBDs.

In their own words

What customers say

Published reviews, quoted with first names. The words are theirs.

True value for money, low latency and quality internet.

DavidRhodes resident, on the gigabit plan since December 2023. First customer in his building, usually seeing 800 Mbps or more.ProductReview

I cannot fault them.

AllisonCustomer since August 2022, after more than ten years with her previous provider. Connected in under 30 minutes.ProductReview

Consistently delivers full speed, and costs far less than my previous provider.

ChristineCustomer since December 2023, on a 250 Mbps plan at the time.ProductReview

Raised the fault, requested the churn lock, and I have had no issues since.

DennyCustomer since August 2022, after repeated disconnections elsewhere. On a 1000/50 plan, typically 800 to 900 Mbps.ProductReview

Rated 5.0 from 4 reviews on ProductReview. Quoted with first names; the words are the customers' own.

Footprint

Where we are, and where we are going

Building by building, precinct by precinct. We publish what is live rather than promising dates we cannot keep.

Rhodes

Live now

Real fibre live across participating buildings. Check yours.

Parramatta

Live in selected buildings

Connected building by building. More switching on through 2026.

Pyrmont

Build under way

Fibre going in now. Register your building to hear first.

Wolli Creek

Build under way

Fibre going in now. Register your building to hear first.

Macquarie Park

Planned

Next in the footprint. Register interest for your building.

How we work

Digital first, human where it counts

Everything on the recordSign up, book, change plans, report a fault and get a quote online. Calls are available for people who need them, and whatever is agreed on a call is confirmed by email.
One technician visit, done properlyThe only part of switching that is not online is the one that matters most. It is included, and it is done by a person who checks every device.
Sold only where it is liveOnly buildings that can be connected today are sold to. The rest are listed as coming or planned, with no dates we cannot keep.
Australian owned and operatedHypernet Pty Ltd, Sydney. Support, field work and the core network are run from here.

See for yourself

Check your building.

If it is live, you could be connected this week. If you run a business, the business pages have the plans, the SLA and the network.

Check my building Business fibre

Chat8am to 8pm