Dedicated internet
DIA, 100 Mbps to 25 Gbps, uncontended, static addressing
Internet capacity that is yours alone, delivered on dedicated fibre with a 99.95% availability target and a 4-hour restoration option.
Enterprise
Designed for your network.
Tell us your sites, what runs on them and where the traffic needs to go. Our engineers design the network, build it on dedicated fibre, and run it with you afterwards, with the security, cloud and managed services around it. From a single circuit to a national network. No catalogue, no cookie cutter.
- Dedicated internet
- 25Gbps
- Layer 2 Ethernet
- 100Gbps
- Wavelength
- 400Gbps
- Business days to connect, on net
- 10days
Solutions
What the team builds
Layer 2 and Layer 3 Ethernet
Point-to-point and multipoint, 1 to 100 Gbps, multi-VLAN
A private link between your sites, or into a data centre, with no internet in the middle and no shared path. Multiple VLANs on one handover.
Wavelength
10 to 400 Gbps optical transport
Dedicated optical capacity for inter-site, data centre and backhaul workloads that have outgrown Ethernet.
Dark fibre
Unlit pairs on metro routes in Sydney and Melbourne
For network teams who run their own equipment and want the glass itself. We have many points of access to our metro routes; the last-mile build from the pit to your property is quoted.
Data centre and cloud connect
Data centres in Sydney, Melbourne and South East Queensland; Megaport, IX Australia, Console Connect and Equinix Fabric
Direct into the data centre your systems live in, and from there to AWS, Azure, Google Cloud or an exchange, over private VLANs you control from the portal. OnePort, our own interconnect, is in development.
Cloud, hosting and managed IT
Dedicated hosting, colocation, cloud, disaster recovery, Microsoft 365
Dedicated infrastructure hosting, data centre colocation, cloud services, backup and disaster recovery, Microsoft 365 and business applications, managed AI, with one team accountable for all of it.
Managed Wi-Fi, voice and site infrastructure
Wi-Fi, cloud telephony, cabling, access control, CCTV
Wireless designed for the floor plate, a hosted phone system on the same fibre, and the structured cabling, access control, cameras, meeting rooms and desktop rollouts a site needs, installed and supported by one team.
Cybersecurity services
Essential Eight, managed firewall, monitoring and response
Security for the whole business, not only the link: Essential Eight uplift, controls aligned to ISO 27001, managed firewalls, SIEM and intrusion prevention, endpoint protection, awareness training and an incident response plan.
How it works
From a conversation to a running network
- Your requirementSites, systems, where traffic goes
- DesignPaths, diversity, handover, addressing
- ProposalPriced, with the SLA and the dates
- BuildOn net 10 business days, near net 30 to 60 days, off net quoted
- RunMonitored 24/7, reported monthly
When you sign with Hypernet you are trusting the team I have built: the team the carriers relied on. Not one person, but engineers and builders who have worked across major carrier projects to design, build and deliver infrastructure that lasts. Now that team designs, builds and runs your network, and you deal with us directly.
Jake Berry
Founder and Managing Director
Network engineer and builder. Jake has delivered network activation, assurance and optimisation on networks run by Telstra, Optus, TPG, AAPT, Vocus and nbn, and led construction on the nbn with a team of more than 75 across three states. He has built internet providers since 2019, grew the first until it was acquired in 2020, and founded the carrier whose assets now sit inside Hypernet. Trenches, splices and routing tables since the early 2010s; the aim is one of Australia's most reliable carriers, which is why Hypernet stopped reselling the nbn. MBA.
A technology business
A carrier at heart, and the rest of the stack when you need it.
Connectivity is where we start. The same team secures, hosts and manages what runs over it, so one provider is accountable for the whole stack.
Cybersecurity
Essential Eight uplift, controls aligned to ISO 27001, SIEM and intrusion prevention, endpoint protection, awareness training, managed firewalls, monitoring and incident response.
Cloud and hosting
Dedicated infrastructure hosting, data centre colocation, cloud services, backup and disaster recovery, Microsoft 365 and Azure.
Managed IT
Monitoring and support for the systems your business runs on, business applications, cloud telephony and managed AI, with one team accountable.
Site infrastructure
Structured cabling, Wi-Fi, electronic access control, CCTV, meeting rooms, server and desktop rollouts, installed by the people who connect the fibre.
Built properly
The places that matter, on glass that lasts.
Dedicated fibre for every enterprise service, never a shared network. CommScope infrastructure, Corning fibre, HDPE subduct and lockable pits throughout. Our own core and autonomous system, direct paths into the data centres and exchanges your traffic needs, and nothing it does not.
- Dedicated fibre per service, diverse paths on request
- Direct into data centres in Sydney, Melbourne and South East Queensland
- Megaport, IX Australia, Console Connect and Equinix Fabric on-ramps, managed from the portal
- Private VLANs you can extend yourself through the API
- Cybersecurity, cloud, hosting and managed IT on the same account
- One team designs, builds and supports it
Service levels
The service levels, and the credits
| Service level | Standard | Platinum |
|---|---|---|
| Available on | Every Business Fibre plan, included | Any plan, priced in the quote; included on enterprise services |
| Availability target, monthly | 99.95% | 99.95% |
| Fault response, any hour | 30 minutes, 24/7 | 30 minutes, 24/7 |
| Restoration target (service down) | 8 hours | 4 hours |
| Planned maintenance notice | 5 business days | 10 business days |
| Reporting | Monthly, by email | Monthly, with a named contact |
| If, in a month | Credit on that service |
|---|---|
| Availability falls below 99.95% | 10% of the monthly charge |
| Availability falls below 99.5% | 25% |
| Availability falls below 99.0% | 50% |
| Restoration runs past the target | A further 5% for each started hour, up to 50% |
| Fault response later than 30 minutes | 5% |
| Maximum in any month | 100% of the monthly charge for the affected service |
How credits work
Credits are calculated from our own monitoring, applied to the next invoice without you asking, and listed in the monthly report. A fault caused inside your premises or by planned maintenance we gave notice of is excluded.
Questions
Enterprise questions
Nothing. We look at the sites, ask what you run and where it needs to reach, and send a design and a priced proposal. You pay for the service you accept, and for any build fee stated in the proposal.
Enterprise
Tell us what you need to connect.
Your details and a line about the sites. An engineer replies within one business day.