Contact

Get in touch.

Every channel is a written one, so there is always a record of what was said and agreed. Chat and email, 8am to 8pm Sydney time, seven days.

General

hello@hypernet.com.au

Anything that does not fit below.

support@hypernet.com.au

Existing customers. Faults any hour.

business@hypernet.com.au

Quotes, accounts and SLAs.

buildings@hypernet.com.au

Strata, owners and building managers.

complaints@hypernet.com.au

Acknowledged within two business days.

1300 497 376

For people who need to talk. Confirmed by email after.

Message

Tell us which it is about and we route it to the right person. Replies by email.

Company

Head office

Level 5, 20 Bond Street
Sydney NSW 2000

Registered office. We do not take walk-ins; everything starts by email or chat.

Network operations centre

Unit 3, 66 Turner Road
Smeaton Grange NSW 2567

Where the network is monitored and field crews are dispatched from. Not a customer-facing site.