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Worked example · Strata building

A 180-apartment Macquarie Park building that wants fibre for every resident

How a committee gets real fibre into the building at no cost to the owners corporation, with a timeline on paper and no obligation on residents.

A worked example, not a customer story
This page describes how an engagement like this one runs and the figures to expect. It names no customer because none has been asked to be named yet. Case studies with real names will be published as customers agree to them.

The situation

A residential building in Macquarie Park completed in the 2000s, a building manager on site part of the week, and a committee that hears the same complaint at every meeting. Residents working from home pay for 100 Mbps plans and see a fraction of it in the evening.

What the committee asks for

Fibre to every apartment, no cost to the owners corporation, no contractors in the building for months, and no obligation on any resident to switch.

What we check first

A building assessment at no cost: the riser, the basement comms room and the lead-in from the street, written up with photographs. The committee then receives a timeline and an access agreement in plain English: what is installed, where, by whom, over how many weeks, and what the building provides (power to one rack and a key).

How installation goes

Fibre runs up the riser to a distribution point on each floor. Apartments are connected one at a time as residents sign up, by a technician who connects the router and checks every device before leaving. Residents choose Fibre 500 at $40 a month, Fibre 1000 at $70 or Fibre 2000 at $100, with no lock-in.

What to expect after

Every apartment serviceable. No cost to the owners corporation, no levy, no disruption beyond a notice in the lift. Residents who switch stop raising the internet at meetings.

At a glance
ItemDetail
BuildingResidential building, Macquarie Park, about 180 apartments
SituationCopper and a shared basement cabinet; the internet raised at every meeting
ServiceBuilding fibre to every apartment; resident plans Fibre 500, Fibre 1000 and Fibre 2000
TimelineAssessment, then an access agreement, then an installation period stated in weeks
CostNo cost to the owners corporation; no levy
Services in this example
  • Building fibre to every apartment
  • Riser and comms room survey
  • Resident plans: Fibre 500, Fibre 1000 and Fibre 2000
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